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Tel:
01245 361578
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For
DB Technologies repairs, please follow the steps
below.
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We will
need the following information:
- Your
Customer number ( if you have dealt
with us before)
- Your
Name, Address, Telephone / fax / email
details.
- Product
Model Number
- Product
Serial Number
- Proof
of purchase and date of
purchase.
- Full
description of problem /
fault
Please fax,
email or use
our
On
Line Return Authorisation Request
form
Once processed,
we
will issue a returns authorization
which will be sent to you by your
preferred method, email, fax, post.
PLEASE DO NOT SEND ITEM BEFORE
RECEIVING OUR RETURN
AUTHORISATION.
Warranty repairs MUST be sent back
with a copy of the original
purchase invoice included in the box, We
cannot process any warranty repair without
this document. Upon receipt of the returns
authorization, please return your goods to
the address shown. Make sure that the
returns number is clearly marked on the
outside of your package. Please also
ensure that your goods are well packed to
minimize any damage during carriage.
Unless otherwise arranged, all carriage
costs are the responsibility of the
sender.
For
spares and non warranty repairs please
call 01245 361578
or email us at
Audio-Workshop.
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Please
ensure that your goods are well packed and
clearly marked
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